TENTATIVE AGREEMENT
LETTER OF
UNDERSTANDING NO. 38
SUBJECT:
SI&A / MSE INFRASTRUCTURE, ROLES
AND RESPONSIBILITIES
Self-Inspection and Acceptance (SI&A) / Manufacturing Self
Examination (MSE) is the process of having the employee who made the product,
or performed the task, also check the product or task data, and indicate that
the product/task conforms to requirements.
This is indicated by having the same employee stamp off his or her work
as conforming to requirements.
In
February, 2001, a joint IAM/Company committee was formed in an effort to
facilitate resolution of issues and concerns regarding implementation and
maintenance of SI&A programs. The
committee’s charter was and is to work together to improve the
SI&A implementation and maintenance process. As further described below, the committee
will remain available as a resource to provide guidance and direction for the
Site Representatives as necessary. This
committee shall be referred to as the SI&A Leadership Committee.
The
committee recommended changes to improve SI&A / MSE implementation and
maintenance processes. It reviewed
currently implemented areas and met with affected employees to establish some
of the existing best practices and areas of concerns. This provided the insight to make improvements
in several areas. The committee also
developed and implemented improvements to our procedures and infrastructure for
SI&A / MSE, and identified and documented the type of environment required
to foster successful implementation. To
accomplish those changes, the committee modified the procedures to provide
criteria for implementation readiness evaluation, for monitoring progress to
ensure sustainability of the program, and identification of the environmental
factors that will lead to successful implementation of SI&A / MSE programs.
The
primary purpose of this Letter is to define the roles, responsibilities and
interaction within the new SI&A / MSE
infrastructure.
Each site
having implemented or that is in the process of implementing SI&A / MSE
will have two (2) Site Representatives, one (1) from the Company and one (1)
from the
The Site Representatives’ primary responsibilities are to act as a
resource to the employees, management, and area committees; to provide
information and perform monitoring activities; to attend meetings and
participate as required; and to resolve issues and concerns elevated to them by
area committees. They will also help
coordinate and participate in area SI&A / MSE overview presentations. They will need to stay informed of SI&A /
MSE implementation progress and issues across BCAG & IDS as a network, to
identify and spread “best practices” tools, and to encourage communication.
The Company will provide a reasonable amount of time for the Site
Representatives to perform their required duties. As determined by the SI&A Leadership
Committee, training and education requirements will be provided to the Site
Representatives.
Area management will provide
active support for the implementation and maintenance of SI&A / MSE by
fostering an environment that encourages engagement and supports the desired
culture and values identified as keys for success.
The area committees have the
primary responsibility for implementation and ongoing maintenance of SI&A /
MSE in a specific shop or work area. The
area committees should decide the meeting frequency and include at least the
following functional representation:
Quality & Manufacturing IAM members and management. Additional participants, such as Quality
Engineering and Manufacturing Engineering, will be asked to participate as
needed and determined by the Area Committee.
The area manager and the Site Representative will work together to
select area committee members. The
active involvement of each of these team members is critical to success, and
adequate time should be allowed to ensure this involvement takes place. The number of committee members should be
appropriate to the size and complexity of the implementation work statement. Their responsibility is to work with Quality
Engineering in assessment of the suitability of SI&A / MSE for the work
area statement.
This assessment should include consideration of work content as well as
current process capability and control.
The area committee must ensure adequate employee involvement and understanding
of the SI&A / MSE process. This
includes addressing any concerns or issues and elevation of unresolved issues
to the Site Representatives for assistance.
The area committee will provide input and oversee the initial and
ongoing employee training and assessment processes to ensure each individual’s
skill and knowledge is adequate to perform the SI&A / MSE function and that
any knowledge gaps are constructively addressed through additional
training. Additionally, they may be
involved in the development of training as required. After implementation of SI&A / MSE, the
responsibility of the committee will change from active engagement in the
development process to that of monitoring success and resolving concerns. In this role they can suggest improvements
and handle questions or concerns by resolving locally or elevating to the Site
Representatives for assistance. The area
committee will also keep the Site Representatives informed on general
implementation progress and ongoing maintenance so that they will be able to
identify “best practices” and communicate to the Site Representative network.
QTTPIAM/Boeing
Joint Programs, by working together with Site Representatives,
Area Committees, line organizations, and subject matter experts,
may assist in the development of and implementation of education, training and
retraining needs to support those organizations implementing SI&A / MSE.
This Letter, together with PRO-1125, Self-Inspection and Acceptance
Requirements and BPI-298 Self Inspection and Acceptance, and/or the
D950-10306-1 IDS site specific MSE command media, is intended to provide the
framework necessary for successful implementation. It is the expectation of this committee that
all parties involved in the implementation and maintenance of SI&A / MSE
will adhere to the guidelines and principles described in PRO-1125 and BPI-298,
and/or the D950-10306-1 IDS site specific MSE command media.
Dated:
September 4, 2008